We are currently experiencing technical difficulties with our telephone system.
We apologise for any inconvenience and are working to resolve this as soon as possible. Alternatively please use our Live Chat service to get in touch.
Customer Enquiries 0161 814 9383
This website uses cookies. By continuing to browse the site you are agreeing to our use of cookies. Continue

Coronavirus help & guidance

Coronavirus help and support for our customers

If you’ve been impacted by the coronavirus outbreak and are worried about making your Progressive Money Personal Loan repayments, you can request to defer some or all of your next 3 repayments.

This gives you the chance to pause some or all repayments for up to 3 months, without it impacting your Credit File.

Who can make a request to defer loan repayments?

You can speak to one of our Relationship Management team to discuss your options if…

  • you hold a Progressive Money Personal Loan
  • you’ve been directly or indirectly impacted by coronavirus
  • your ability to repay your loan has been temporarily affected – for example, you’ve lost your job or you’re having to work less hours

If this doesn’t currently apply to you, please don’t make a request.

Things to think about

Taking a repayment holiday could extend the length of your loan and if you extend the term of your loan you may incur additional interest.

Interest may be charged if you take a break from your repayment or defer your payments, so you may pay more interest overall.

Loan payment deferrals are only available if you meet certain conditions and are subject to our approval.

How do you request to defer your loan repayments?

To request a payment deferral simply get in touch with our team as they are waiting to speak to you. We are working incredibly hard and are 100% dedicated to answering your calls.
It’s easy to get through, there are no long queues with the average wait time of 60 seconds.

You can contact us by either:

  • Calling us on 0161 814 9975
  • Emailing us at coronavirus@progressivemoney.co.uk. Please include your name, customer reference number and best contact number and we’ll give you a callback as soon as we can

Our team are here waiting for your call:
Monday to Thursday – 9am to 7pm
Friday – 9am to 5pm
Saturday & Sunday- closed

We’re here to help and support you so please get in touch

Don't leave just yet!

Progressive Money is an Award Winning UK finance company with thousands of happy customers!

Award Winning

Our friendly loan advisors can let you know if you're eligible for a loan without affecting your credit score. Why not give us a call today!

0161 814 9283

Back to website